All Return requests must be made within 14 days of receipt of product. Returned products must be in original packaging, unused, and undamaged in any way. All returned product must have an RMA (Return Merchandise Authorization) number before being returned. Contact us directly for a RMA number. Do not ship an item back without a RMA number, returns without RMA numbers will be refused. Since cylinders are considered a Hazardous material by all major shipping carriers, it is important all proper protocols are followed. Customer is responsible for return shipping costs.
All custom orders/blends are considered final: no returns, credits, or refunds on custom orders/blends.
We strive to make sure the right product is shipped and if there is any issue will work to resolve the issue quickly and do everything we can to ensure complete customer satisfaction.
Request a RMA or Inquire about a Previous RMA